Mobile App

The Stanbic IBTC mobile apps are specially tailored to meet your needs as regards your Retirement Savings Account (RSA).


Your Quarterly Statements

We are pleased to keep you informed about your accounts. Part of our promise to you is to send quarterly statements in 4 different ways – all free of charge.


SMS short code (30388)

Conveniently access information about your retirement savings account using our sms shortcode service from the convenience of your mobile device.


Telephone Pensions

Accessing Your Account Balance via the telephone. Dial 01-2716000, listen and follow the instruction of the Voice prompt.


Via the Internet

The Stanbic IBTC Retirement Savings Account (“IBTC RSA”) is a user-friendly on-line real-time account accessible to clients on a secure Internet platform.



Once you sign up for an RSA with us, you will automatically receive free transaction alerts via SMS and email on every contribution credited into your RSA/VC.


Customer Care

24hrs Multilingual Call Centre
234-1-271 6000


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Live Chat
Available Mondays to Fridays. 8am - 5pm