Charles started his career with the Stanbic IBTC Group in the year 2000 and has excelled in various roles and projects over the years including the Core Banking application upgrade project (V3). During the Finacle project, he led the payments stream to execute innovative solutions that birth significant improvements across various payment platforms for improved customer experience.
In his most recent role as Head, Corporate and Investment Banking (CIB) Operations, he was responsible for the development and implementation of operational strategies for excellent client-focused and customized support to the CIB business. Prior to this, he functioned as the Head, Operations Shared Services where he successfully repositioned the Bank’s operations for greater customer focus and efficiency through optimal utilization of resources. Charles was a member of the Committee of Heads of Banking Operations (CHBO) and won an appreciation award for his contributions and continual support to the committee’s projects. He is a multiple recipient of the group’s beyond excellence award for exemplary leadership and performance.
Charles holds a Bachelor’s Degree in Mass Communication and an MBA from the Manchester Business School.