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Access Your Account Balance > ATM

Check your Stanbic IBTC Pension Retirement Savings Account (RSA) balance or have your statement sent to your registered email address.

To do this, simply follow the steps below:

  1. On the ATM screen, ‘Please insert your card or press 0 to perform cardless transaction’ is displayed.
  2. Press ‘0’ to initiate a cardless transaction.
  3. Select ‘pensions’.
  4. Select ‘RSA balance’ or ‘RSA statement’ as applicable, and then press ‘proceed’.
  5. Press the digits of your RSA PIN then press ‘proceed’ (please note that ‘PEN’ is already displayed on this screen).
  6. On the next page, input your RSA pass code, then press ‘proceed’.
  7. Upon confirmation of your RSA credentials, the information will be displayed on the screen.
Home Access Your Account Balance > ATM
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