Access Your Account Balance > ATM
Check your Stanbic IBTC Pensions Retirement Savings Account (RSA) balance or have your statement sent to your registered email address.
To do this, simply follow the steps below:
- On the ATM screen, ‘Please insert your card or press 0 to perform cardless transaction’ is displayed.
- Press ‘0’ to initiate a cardless transaction.
- Select ‘pensions’.
- Select ‘RSA balance’ or ‘RSA statement’ as applicable, and then press ‘proceed’.
- Press the digits of your RSA PIN then press ‘proceed’ (please note that ‘PEN’ is already displayed on this screen).
- On the next page, input your RSA pass code, then press ‘proceed’.
- Upon confirmation of your RSA credentials, the information will be displayed on the screen.